Traveling is one of my greatest passions. One day I hope to be able to fly around the world. Until then, I travel as often as I can. Many years ago I was visiting Florida for just a day to take care of some business with my mother. When I was ready to fly back out, I arrived at the airport “too late” and the carrier wouldn’t allow me to board. Fortunately I was able to catch a last-minute flight with jetBlue, was shown just what true customer service was and was sold.